Frequently Asked Questions

Shipping
Return or cancel
General FAQ
Shipping
Where does Bosso Beauty ship to?
We ship to all EU countries, as well as the UK, USA, Australia, New Zealand, and Canada.
Do you offer international shipping?
Yes, we offer international shipping to select countries outside the EU. Please check at checkout to see if we ship to your location.
How long does shipping take?
Our standard shipping time is 5-8 working days, depending on your location.
Do you offer free shipping?
Yes, we offer free worldwide shipping on orders over $40!
Can I track my order?
Yes, once your order is shipped, we will provide a tracking number so you can track your package.
Where does Bosso Beauty ship to?
We ship to all EU countries, as well as the UK, USA, Australia, New Zealand, and Canada.
Do you offer international shipping?
Yes, we offer international shipping to select countries outside the EU. Please check at checkout to see if we ship to your location.
How long does shipping take?
Our standard shipping time is 5-8 working days, depending on your location.
Do you offer free shipping?
Yes, we offer free worldwide shipping on orders over $40!
Can I track my order?
Yes, once your order is shipped, we will provide a tracking number so you can track your package.
What is your return policy?
We offer a 14-day return policy on unused and unopened products. Please contact our support team to initiate a return contact@bossobeauty.com
Can I change or cancel my order after it’s placed?
If your order hasn't been processed yet, you can cancel or modify it by contacting our customer service as soon as possible. Once shipped, orders cannot be altered.
Are Bosso Beauty products vegan and cruelty-free?
Yes! All of our products are 100% vegan and cruelty-free.
Are your products suitable for sensitive skin?
Yes, our products are formulated with high quality ingredients and are designed to be gentle on all skin types, including sensitive skin. However, we recommend doing a patch test before full use.
Are your products made with natural ingredients?
Yes, we focus on using high quality, natural ingredients wherever possible to ensure our products are both safe and effective.
What forms of payment do you accept?
We accept major credit cards, PayPal, Klarna and other popular online payment methods.
How do I track my commissions if I’m an affiliate?
Once you become an affiliate, you’ll have access to our affiliate platform where you can track your sales, commissions, and payouts in real time.
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